Editor: It's been a year since the service was launched, but please tell us about any cases or repercussions that you didn't initially anticipate.
Nakamura:I guess we added the "Find a Sitter" button at the bottom of the app screen after the service was launched. This is a feature that takes into consideration those who are not used to using babysitters or matching services, and it connects them to customer support via a toll-free number. We've made it easy for you to use the app by easing any questions or concerns you may have after downloading it. Most of the inquiries we receive are things like, "I'd like to try this, but I'm not familiar with this kind of service...". We carefully explain the outline of the service and how to use the app to those who inquire. I think it's important for babysitting services to maintain a balance between the convenience of the web, where requests can be made 24 hours a day, and the peace of mind that comes from talking to someone about any questions or concerns. I realized that it is important for babysitting services to maintain a balance between these two elements.
Editor: Finally, do you have a message for people who have never used Kizuna Sitter?
Nakamura:We would like you to start by downloading the app and looking at the profiles of the sitters. If you are at all interested, please feel free to try it out and we would be happy to help. If you have any questions or concerns, please contact us by clicking the "Find a Sitter" button.
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Ms. Nakamura, who we spoke with, had once used a temporary babysitter. She said that she wished she could have a photo or profile of the nanny beforehand because she didn't know what kind of nanny would come until the day of the service. She said that she wished she had photos and profiles of the sitters in advance. These past experiences of anxiety and inconvenience are reflected in our babysitter matching service from the user's perspective. With safety and peace of mind as their top priority, Kizuna Shitter is worth a try because they claim to have 100% qualified staff. Kizuna Shitter may be like a reliable talisman for parents as well as children.
Kizuna Sitter 1st anniversary campaign running until the end of March.
https://sitter.kidsna.com/article/notice/1449
