Editor: What are your nannies' impressions of the Poppins System?
Yamada: When the system was first introduced, more than 50% of the nannies were using cell phones, and some said that it might be difficult to use ....... However, over the past three years, more than 90% of the nannies have become smartphone users. However, over the past three years, more than 90% of our nannies have become smartphone users, and they have become so accustomed to the system that some of them say that the Poppins system has helped them become more IT-savvy. Even nannies in their 60s have arrived at customers' homes using Google Maps, and they can view customers' information on their smartphones. Nannies say it's very convenient. We used to use "phone" and "fax" to exchange information, so they say it's really easy compared to that.
Editor: Lastly, what are your plans for the future of Poppins System?
Yamada: We've already achieved this with the app, but right now the nomination screen on the web system only displays the nanny's name. We are planning to release it by the end of 2019.
Maruyama：Our goal for the future is to improve the matching rate. It is an insatiable challenge to introduce the most suitable personnel in the shortest possible time without the customer having to tell us.
After the interview...
When you are raising a child with a co-worker, there are often times when you have a hard time reconciling your work schedule with your child's schedule. I think that a service like Poppins that provides "safe and high-quality childcare" is something that all parents are sincerely looking for when they have to work during the daycare's holidays or after hours, or when their child has a sudden fever. And for busy working families, it's also really nice to be able to ask for help with just a smartphone, without having to submit troublesome documents or make phone calls. I wish this service would spread nationwide, and if possible, the local government would distribute coupons to subsidize its use. ......
Poppins Corporation official website: https: //www.poppins.co.jp/
