- The following is content from the press release -
(Headquarters: Minato-ku, Tokyo; President and CEO: Tsune Koike), which conducts third-party customer satisfaction surveys of actual service users, conducted its first satisfaction survey on the "Child Watching GPS Service" and released the results on February 1, 2023, at 14:00. The results will be posted on the official Oricon Customer Satisfaction® website ( https://life.oricon.co.jp/ ) in the first half of the year. The results were as follows
Mimane Mimamori GPS ranked No. 1 overall
〜All 7 evaluation items were ranked No. 1, especially the initial setup and ease of use of the terminal.
A "watch over your child GPS service" allows children to carry a GPS (satellite positioning system) terminal device to and from school, lessons, play, etc., and provides their parents' smartphone applications with the child's current location. Unlike cell phones for children, these devices can be brought into schools and are attracting attention as a safety measure for children when they are out and about.
Satisfaction survey on "Child Watching GPS Service" targeting companies that sell dedicated GPS handsets for children and provide watching over children through smartphone applications. 1,331 service users aged 18-59 nationwide with children between 3 and junior high school were surveyed online from September 29 to October 19, 2022. The survey was conducted via the Internet from September 29 to October 19, 2022.
This will be the first presentation,MIMAMORI GPS (MIXI Co., Ltd., Headquarters: Shibuya-ku, Tokyo)received an overall score of 77.1 points, ranking first overall. In the ranking by evaluation category, it ranked first in all seven categories: "ease of initial setup," "ease of use of application," "accuracy of location information," "ease of use of GPS device," "quality of GPS device," "cost performance," and "support service. In particular, it received high scores for "ease of initial setup" (82.1 points), "ease of use of GPS device" (79.9 points), "ease of use of apps" (78.4 points), and "cost performance" (76.1 points), and also ranked first among mothers in the ranking by parents.
～Actual users' comments on Mimemori GPS
I use it to commute to school, and it gives me peace of mind to know whether I have arrived at school safely or not, and whether I have returned home safely. I also use it when I hang out with friends, and it gives me peace of mind knowing where I am (30s, female).
I am worried about the distance between my house and the elementary school, so I am very relieved to have this product. I am very grateful that I can register the approximate location of the school and get notifications when I pick up my child from school.
'I'm glad I used it because I know where I am, what route I took, when I arrived and when I left. When I changed my phone model, it was easy to take over (30s, female)"
Second place overall went toBB Soft Service Corporation Head Office: Minato-ku, Tokyo, JapanIt was rated #1 in the "Dads" ranking by parents.
～Actual users' comments - [MomoSearch 2 (including MomoSearch)
The GPS is reasonably accurate, so I feel safe going to and from school (30s, female)."
The location of the elementary school is very far away, so it is very convenient to be able to see the location information. The call button helps me pick up my children from their lessons.
"I like that I can register several points along the way to school and get notifications as soon as my child passes by so I can watch him or her properly."
Third place overall goes toGPS BoT/BoT Talk (Beesize Corporation, Headquarters: Yokohama, Kanagawa Prefecture)The actual users commented, "It's reassuring to know where I am. Actual users commented, "I feel safer knowing where I am. It is small, not bulky, and easy to carry around. I can easily check my whereabouts because I don't have to pay any additional fees no matter how many times I search for my location (40s, female). It has no unnecessary functions and has no durability problems, so I can give it to my child with peace of mind (50s, male).
Fourth place overall goes toMimori (Dream Area Co., Ltd. Head office: Shibuya-ku, Tokyo)The company is a leader in the field of childcare services. Actual users commented, "I feel a sense of security knowing where my child is. I know when they will be back. The location information is almost accurate. I like the fact that I can send voice messages, that multiple people can watch over them, that I get notifications when they get on a vehicle, and that I get notifications when they run out of charge (40s, female).
Ranking Composition
◼ Overall ranking
◼Ranking by evaluation item (all 7 items)
Ease of initial setup, ease of use of apps, accuracy of location information, ease of use of GPS terminals, quality of GPS terminals, cost performance, and support services.
◼Recommendation score for others (score calculated from the average score of the answers to the question "To what extent would you recommend the company's services to your friends and acquaintances" in our survey).
◼Ranking by category "Dad" and "Mom" by parent or guardian
Oricon Customer Satisfaction® Survey 2023 Child Watching GPS Service
◼Date of survey: 2/1/2023 ■Survey method: Internet survey ■Surveyed by: oricon ME, Inc.
◼Sample size: 1,331 ◼Regulation number: 100 or more
◼Number of companies surveyed: 12
(Anshin Watcher / ota.g / Kinsei GPS / goo of things Imakoko / coneco / soranome / FamilyDot / GPS BoT, BoT Talk / Momo Search 1, Momo Search 2 / Mimane Mimamori GPS / Mimaruku / Mimori)
◼Definition: Companies that meet all of the following criteria
1) Selling dedicated GPS terminal equipment for children.
(2) Providing watch-over services through a dedicated GPS terminal device for children and a smartphone application
3) Applications are not limited to specific regions or schools.
◼Survey period: 9/29/2022 - 10/19/2022
◼Survey Subjects Gender: not specified Age: 18-59 Region: nationwide
Requirements: Currently using the Child Watching GPS service for children between the ages of 3 and junior high school.
◼URL:.https://life.oricon.co.jp/rank-child-gps/
What is Oricon Customer Satisfaction®? https://cs.oricon.co.jp/ )
Oricon has earned the trust of society by providing objective and impartial information based on its management philosophy of "making facts informative. As one of its group businesses, Oricon launched the "Customer Satisfaction (CS) Survey" business in 2006 to provide information on satisfaction with services in various industries and business categories, targeting only users who have actually used the services. The survey is not commissioned by a specific company or individual, but is planned and conducted independently by a third party from an impartial standpoint.
The latest updated ranking is 194, and a total of 3.31 million people have responded to the question, "What services truly satisfy you? (*As of February 2023).
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