BTA2024 award-winning products announced

Kids Doctor," an after-hours health consultation application for children, expands nationwide coverage of its online medical appointment service for weekday evenings and holidays.

From the Editor

BTAJ2021 Grand Prize winner Kids Doctor's online medical service area has finally expanded nationwide. With the start of summer vacation and the number of new corona cases on the rise, it is reassuring for parents to know that online medical services are now available nationwide.

Let's take a look at the details from the press release.

- The following is content from the press release -

-Eliminating concerns about sudden changes in the health of small children during the hours when the hospital is closed.

(Head Office: Chuo-ku, Tokyo; President & CEO: Kodai Tabita; hereinafter "Northstar") has expanded the coverage area of its after-hours pediatric health consultation application "Kids Doctor" from the Kanto metropolitan area and three prefectures to all areas of Japan, starting July 13, 2022. The service area has been expanded from the Kanto metropolitan area and three prefectures to the entire country.

After the pandemic of the new coronavirus in early 2020, other infectious diseases among children had been on a downward trend due to the long-standing behavioral restrictions placed on people's lives, but this summer, such behavioral restrictions have been relaxed, resulting in a significant change in the trend. According to statistics from the Tokyo Metropolitan Government's Information Center for Infectious Diseases, summer illnesses among children (infectious gastroenteritis, pool fever, hand-foot-and-mouth disease, RS virus infection, etc.), which have been on the decline for the past two years, appear to be showing signs of an epidemic (*). During the summer vacation season from late July to August this year, various outing promotion measures such as nationwide travel support and prefectural discounts are scheduled to be implemented, and such infectious diseases among children are expected to further increase.
Tokyo Metropolitan Infectious Disease Information Center, "Fixed-point Reported Diseases: Weekly Reported Disease Trend Graph".
https://survey.tmiph.metro.tokyo.lg.jp/epidinfo/weeklychart.do

Against this backdrop, demand for Kids Doctor's chat health counseling and online medical care and nighttime house call appointment services has also increased significantly since last year. In particular, the number of requests for online medical appointments has increased tenfold in just over a year since March of the previous year.

▼Graph showing the number of online medical appointments

The main advantages of this gradually expanding online medical practice include the following

▼ Benefits
  • You can be seen immediately (reducing the time spent in hospital visits and waiting in medical hours).
  • Reduce the risk of nosocomial infection.
  • Relax and receive medical examinations in the comfort of your own home
  • Medical examinations are available even in distant and underpopulated areas
  • Can also prescribe medications.

Although there are limitations to medical examinations due to the lack of palpation and physical examination, especially on weeknights and holidays when hospitals are not available, the burden on patients and their surroundings is great. In addition, there are great expectations for the use of online medical services in the future to address issues such as emergency hospital shortages and emergency access in underpopulated areas.

In response to this situation, Kids Doctor has been providing online medical appointment services in the Kanto metropolitan area and three prefectures, but now, in order to ease the anxiety of more parents, we have partnered with medical institutions to expand our online medical appointment service area nationwide.
Kids Doctor's online medical appointment service is limited to weekday evenings and holidays when hospitals are not available.
Click here to download the application.https://kids-doctor.jp/)

▼ Areas where online medical appointments are available

throughout Japan

Hours of Acceptance

Weekdays 7:00 p.m. - 10:00 p.m., Saturdays, Sundays and holidays 10:00 a.m. - 10:00 p.m.

*Online medical services will be provided by affiliated medical institutions.
*Reception hours may change from day to day.

At Kids Doctor, we will continue to improve our services to relieve the concerns of more parents raising children.

About Kids Doctor.

Kids Doctor was created to provide moms and dads who are worried about their children's health with "peace of mind that they can easily consult with doctors and nurses.
The service includes "chat health consultation" by nurses during weekday evenings and holidays when hospitals are not open, "online medical care" where you can see a doctor on your smartphone, and "house calls" where a doctor can come to your home.

▼Chat Health Consultation

Based on the Ministry of Health, Labor and Welfare guidelines, the nursing team will provide general medical information and recommendations for medical consultation without medical judgment during hours when hospitals are not open. If it is determined that an after-hours visit to a hospital is necessary, the team will not only provide information on conventional emergency hospitals, but will also provide information on online medical services, nighttime home visit services, nearby emergency hospitals, and cab dispatch to emergency hospitals.

▼Online medical care / Nighttime house calls

Online medical services that allow patients to talk to a doctor when their family clinic is not open, or house calls to the patient's home, can be reserved through a smartphone. These medical services are provided by doctors from affiliated medical institutions, so you can use them with peace of mind (health insurance and subsidies for children are also available).

Click here to download the application.https://kids-doctor.jp/)
Kids Doctor Introduction Video

Outline of Northstar Co.

Company name: Northstar Inc.
■Location: 8F Greems Nihonbashi, 4-7 Nihonbashi Hisamatsucho, Chuo-ku, Tokyo
Representative: Kota Kodai
■Establishment: January 28, 2021
■Business description: Providing medical and healthcare-related services via the Internet
■URL:https://nstr.co.jp/