The survey was based on feedback received from real families raising children with disabilities about the actual situation and the burden of "the use of IT for contact books for families raising children with disabilities!
- The following is content from the press release -
(Shibuya-ku, Tokyo), which provides services in the areas of childcare for children with disabilities and IT, conducted a survey of families who use after-school daycare services and child development support services on the use of IT for contact sheets under its "famicare" brand for families with children with disabilities or illnesses. The survey was conducted on the use of IT in contact books for families using after-school day care services and child development support. This survey was conducted jointly with VISH Corporation, which operates "Conovel," a contact book application targeting rehabilitation facilities. This release reports the results.
Respondent Attributes and Summary of Survey Results
Respondent Attributes
- 261 households surveyed
- Disabilities of children in respondent families: 49.41 TP6T for intellectual disabilities, followed by 47.51 TP6T for severe mental and physical disabilities, and 411 TP6T for physical disabilities
(*The total percentage of each disability type exceeds 100% because of the multiple-response format of this question.) - Respondents' children's ages include children with disabilities from 0 to 18 years old and some over 18 years old.
Summary of Survey Results
- 49.81 TP6T use paper contact books while 22.81 TP6T use dedicated apps
- About 80% want to digitize their contact list
Questionnaire Survey Results
49.81 TP6T use paper contact books while 22.81 TP6T use dedicated apps
What do you currently use as a means of communicating with child care centers, free day care centers, etc.?" The question, "What do you currently use as a means of communication with child day care centers and free day care centers?Paper contact books" was 49.81 TP6TThis result shows that about half of the respondents use digital tools. On the other hand, we found that a certain number of families use digital tools such as "dedicated apps" (22.81 TP6T) and "LINE" (16.71 TP6T).
In addition, some families who use multiple offices use different means of communication for each office, and the reality was seen that they use both paper and digital tools. This is why approximately 50% of all households use some kind of digital tool as one of the means of communication.
68.11 TP6T parents routinely communicate on paper
In response to the question, "How often do you communicate with the business office on paper?"68.1 % "Every time I use"The next most common response was "Not every time, but occasionally" at 21.51 TP6T, revealing the reality of the continuous use of paper as part of the means of communication.
As for the content of exchanges conducted on paper, "activity records" was the most common at 65.51 TP6T, followed by "appointments and announcements" at 44.11 TP6T, "information on physical condition and medical care" at 41.01 TP6T, and "billing and accounting" at 39.51 TP6T.
Sense of burden on households in paper communication
The "Burden of paper-based communication" was widely distributed from 0 to 10, indicating that there is a large difference between households. In particular, the large number of responses in the 5-8 range indicates that although paper communication is not an "unbearable burden," it is a burden that cannot be ignored by many households as a hassle that accumulates in their busy daily lives.
As for specific issues, the most common response (67.01 TP6T) was "time-consuming to fill out," and confusion due to different formats at different offices, difficulty in keeping past records, and difficulty in sharing information with family members were also cited.
The free responses indicated that the use of paper was a burden for family members, such as having to fill in multiple contact sheets on a daily basis, the burden of filling in contact sheets during busy hours, and concerns about information not being shared, while some said they were used to the analog method, that "paper is easier to look back on," and "I do not feel particularly burdened by paper management. On the other hand, some respondents are accustomed to the analog way of doing things, and some said, "It is easier to look back on paper" or "I do not feel particularly burdened by paper management.
Approx. 80% want to go digital.
When asked if they would like their households to be digitized, 77.0%The next most common responses were "undecided" (22.01 TP6T) and "don't think so" (31 TP6T).
When asked to rate the level of need on a scale of 0 to 10, the largest number of households chose "10" (33.71 TP6T), followed by "8" (20.71 TP6T) and "5" (14.21 TP6T).
While responses were concentrated in the high end of the scale, a certain number of intermediate ratings were also found.
When asked, "How do you think digitization will make your life easier? Some respondents answered, "It would be easier to share information among family members," "I would be able to convey information that is difficult to convey by text alone with photos and videos," and "Paper management would be eliminated, making it easier to organize. "It is easy to share information among family members.
If you use any information or data from this press release, please clearly indicate the source and link to it as follows.
Famicare】About 801 TP6T of families with children with disabilities want digital contact sheets for after-school day care services and child development support. In-depth survey of 261 families raising children with disabilities on the “IT status” of contact sheets for after-school day care services and child development support.
https://famicare.jp/conobell
<Survey Summary
Survey period: From October 28, 2025 to November 28, 2025
Number of valid responses: 261
Survey method: Internet survey
Response format: Mainly multiple-choice, some descriptive
Survey Background and General Comments
This survey was conducted jointly with VISH Corporation in order to clarify the actual means of communication with after-school day care services and child development support offices. Respondents were parents raising children with disabilities.
Communication between the families of children with disabilities and the business office via contact sheets is essential for communicating daily conditions, physical condition, and minor changes.
However, since communication with the offices is usually done by hand on paper, we thought that parents might feel a lot of burden, which is the reason why we conducted this survey.
We thought that some parents may feel the burden of handwriting and wish to digitalize the system because they have to write during the busy morning hours and need to write the same thing over and over again when using multiple offices.
The results of this survey clearly showed a latent need for digitization, with 80% of parents wishing to digitize their books, but only 50% have adopted the system, and 30% want to use it but are unable to do so.
Parents are not only seeking to go digital for efficiency reasons, such as making better use of morning time and reducing the burden of filling out forms.
1. I am happy to see more accurate information on how children are doing through the use of photos and videos.
2. Information can be shared not only by the mom (or dad) who writes the contact book, but also by both parents.
3. The time you spend filling out the form can be used to spend time with your children.
Some said that digital contact books are an effective means of fostering this kind of parent-child time.
Some people feel more comfortable communicating on paper, while others find it difficult to communicate digitally for various reasons. This will lead to a better relationship and environment.
We hope that this survey will encourage people to review their efforts in the field and at home, and lead to better relationships.
About Famicare
Famicare is a service brand based on the concept of "Making everyday life fun for children with illnesses and disabilities! Famicare is a brand of services based on the concept of "Making everyday life fun for children with illnesses and disabilities! Famicare was created to solve the problems of children with illnesses and disabilities and their families, and to create as much time as possible for them to have fun! We were born with the aim of solving the problems of children with illnesses and disabilities and their families, and creating as many moments of fun as possible. We provide information sites and applications, and develop corporate projects and needs-matching support.
Although each person has his or her own disease or disability, there are few products and services that match his or her needs due to the characteristics caused by the disease or disability, and it is easy to feel inconvenienced. Famicare solves these inconveniences through online and offline solutions, starting with the IT domain. Our goal is to become a new channel in this area by connecting many companies, organizations, and individuals with Famicare.
Famicare site:https://famicare.jp
Famicare App (iOS):https://apps.apple.com/jp/app/ファミケア/id6476365205
Famicare application (Andoroid):https://play.google.com/store/apps/details?id=com.newsta.famicare
Famicare Instagram:https://www.instagram.com/fami_care/
Famicare X:https://twitter.com/fami_care
What is "Conovel," a cloud service for child development support and after-school day care services?
Conovel" is a low-cost cloud service that focuses on user information management and contributes to the digitization of communication between staff and parents, as well as to the reform of staff work styles.
In addition to daily communication with parents, it is also possible to apply for usage schedules and manage actual results required for National Health Insurance claims through an application exclusively for parents.
As of October 1, 2025, we have reduced the workload of approximately 1,000 or more facilities (excluding cancelled or closed facilities) for rehabilitation and education of children with disabilities.
In addition, based on the concept of "bringing smiles and comfort to everyone involved, especially children," Konobel began offering the "Smile Plan," which allows free use of Konobel from September 2023, to help reduce the burden on people involved in the welfare of children with disabilities as quickly as possible.
Through "Conovel," we will continue to provide services that leave no one behind, regardless of disability.
Official website of Conover:https://conobell.com/
Past Press Releases:https://prtimes.jp/main/html/rd/p/000000064.000042253.html
About VISH Corporation
Through ICT-based business support and information provision services, we are developing solutions to help solve various on-site issues.
Since its establishment in 2004, the company has been providing cloud services to a diverse range of industries, including the transportation and mobility field, education and childcare, school management, and various facility operations.
Bus Catch is used by local governments and transportation companies nationwide as an operation information provision and management system for public transportation and transportation service providers.
Our strength lies in providing easy-to-understand information using location information and in designing services that are tailored to on-site operations, and we provide services that include post-introduction operational support.
VISH Corporation is pursuing a "system that continues to be used" starting from issues in the field, and is working to realize DX that both improves operational efficiency and user satisfaction.
Company Profile
Trade name: VISH Corporation
Representative Director: Hiroyuki Tabuchi
Location: 5F SC Nishiki ANNEX, 2-10-13 Nishiki, Naka-ku, Nagoya City, Aichi Prefecture
Date of establishment: December 2004
Capital: 1,150 yen
Corporate website:https://www.vish.co.jp/
About NEWSTA Corporation
NEWSTA Inc. is a start-up company whose mission is to create a "New Style & New Standard" and to help people who work hard for society and their families to lead happy lifestyles. Our company has been selected for the 7th term of APT women, the Tokyo Metropolitan Government's women's venture promotion program.
Company Profile
Establishment: November 1, 2022
Representative Director: Hiroshi Suzuki
Corporate website:https://newsta.co.jp
