～Centralized management and visualization of information for facility management that unifies the entire corporation
- The following is content from the press release -
(Head Office: Chiyoda-ku, Tokyo; CEO: Hironobu Otake) is pleased to introduce a case study of "KatagrMa," a human resource development and organizational management support system provided by TKC Corporation (Head Office: Inagi City, Tokyo; Representative Director: Kotaro Tanaka; hereinafter "TKC").
TKC, which operates 17 childcare facilities, had been facing issues such as the physical distance between the head office and each center and the impersonal nature of information sharing. The introduction of "KatagrMa" has resulted in the strengthening of cooperation between headquarters and the frontlines, the establishment of a system for staff development, and the improvement of the quality of childcare services.
Issues before introducing KatagrMa: Why did you choose KatagrMa?
Since its establishment in 2009, TKC currently operates 17 childcare facilities (2 certified preschools, 12 licensed preschools, and 3 company-led preschools). In operating multiple preschools, TKC faced the following issues
- Physical distance between the headquarters (management side) and the preschool: Difficulty in smooth information sharing, and discrepancies in perception can easily occur.
- Yearly changes in director and staff: Difficulty in transferring information and risk of losing important know-how.
- Information is impersonalized: Staff rosters, past biographies, interview records, training histories, etc. are known only to specific people, and sharing them is time-consuming.
As a result, the time that should have been devoted to improving the quality of childcare was being squeezed by information sharing and administrative work.
In order to solve these issues and to achieve unified management of facilities across the entire corporation, the decision was made to promote data and centralized management of information, and to promote childcare DX by linking multiple systems, leading to the introduction of "KatagrMa".
Effects after introducing KatagrMa: TKC's specific use and results
To solve the above issues, KatagrMa was introduced and the following three were implemented.
- Databasing and centralized management of information
- Strengthening of cooperation between the park and headquarters
- Childcare DX and ICT with multiple systems linked
1. centralized management of information and data reduction of "search time
- A "staff database" has been established that consolidates information on staff's year of employment, work style, transfer history, training status, qualifications, etc.
- Records of personal interviews, self-evaluations, and training plans and reports are also converted to data, making the system paperless.
- The implementation status of all kindergartens can be checked in real time at headquarters.
Maximize operational efficiency with multiple system integration and childcare DX
- The entire internal system was optimized by linking "KatagrMa" with the existing in-house training site (Google site), the business version of LINE "LINE WORKS," and the internal approval and bulletin board "knowledge suite. This makes it easier for staff to access necessary information, and also facilitates notification from headquarters and task management.
3. Strengthening of cooperation between the park and headquarters through centralization of data
- Transfer of information, photographs, interview records, etc., following staff transfers is centralized in the system, facilitating a paperless process.
- Since information is centralized in the system, it is easy to update and add to the latest information at any time, while preventing scattering. The same information can be shared in real time between headquarters and the field.
4. structuring staff development and establishing a year-round support system
- To support staff growth, a series of processes such as personal interviews, goal setting, self-evaluation, and training planning and reporting are systematized on "KatagrMa".
- Systematic staff development, evaluation, and feedback based on an annual schedule.
Issue (Before) | What can be achieved by introducing KatagrMa (After) | |
| Supporting Staff Growth | Difficulty in finding staff information, Formalistic goal-setting and self-evaluation, Cumbersome training plans and reporting | The staff database centralizes information and allows for confirmation of staff information as needed. |
| Task Management | The entire park/individual tasks are unclear, omissions are easy to occur, and it is difficult to share the progress status. | Task management makes tasks visible, prevents omissions, and shares progress in real time. |
| Facility Goal Management | Even when business plans and action plans are prepared, it is difficult for them to permeate into daily operations ・Failure to utilize facility self-evaluations and opinions from parents in operations ・The childcare philosophy and policies are not communicated to all staff members. | The system manages business plans and reports, enabling progress to be monitored; promotes operations linked to action plans; assesses current conditions and clarifies areas for improvement through facility self-assessment reports; tabulates and analyzes parental evaluations, contributing to better operations; shares childcare philosophy and policies, promoting unified awareness. |
Comments from TKC Corporation
In operating multiple preschools, sharing information between headquarters and preschools and between preschools and training staff to continue providing high-quality childcare has been a longstanding issue. With the introduction of "KatagrMa," information (staff information, resumes, interview records, training records, etc.) that had been stored locally and sporadically was centralized, and each staff member's growth record and the status of the preschool became "visible. Three years have passed since the introduction of KatagrMa, and it has become commonplace to hear "Please put the information in KatagrMa" or "KatagrMa can do that.
In addition, by linking with the "internal website," we are now able to deliver common plans and content not only to the director, but to the entire staff. Less time is now spent on communication and awareness, and more time is now spent on training on "childcare we want to achieve" and "sharing knowledge at each school". Systems and management, while important, are difficult to convey only by message. We are now able to initiate more challenging elements of training, and I feel that the organization is growing year by year.
Childcare depends on each staff member's ability to face children and parents. We will use a cycle of interviews and evaluations throughout the year to motivate and systematically develop our staff. We intend to further promote the use of this system and further enhance the quality of childcare throughout the corporation.
Future Prospects (from TKC)
In our three-year plan, we aim to create an organization in which the individual functions of the headquarters, childcare divisions, and preschool sites interact with each other. We want to be a company where issues can be resolved through collaboration, and where new decisions can be shared immediately with the entire company and confirmed at any time.
While utilizing "KatagrMa" as the center for this purpose, we hope to strengthen the company's foundation and improve the quality of our daily childcare services.
Kataguruma Corporation will continue to listen to the voices of childcare providers and strive to develop functions and strengthen its support system to contribute to solving issues in the field.
What is "KatagrMa - Human Resource Development"?
KatagrMa - Human Resource Development
Centralized management and automatic linkage of each staff member's personal interview history, staff self-evaluation history, personal goals, training history, and career advancement training history.
Vertical Saas enables the sharing of information within a corporation or facility, reduction of management costs and burdens, prevention of staff turnover, human resource development, and improvement of management skills of on-site managers.
99.6% retention rate: 15,000 employees nationwide use this SaaS, the industry's first SaaS specialized for staff development.
https://service.katagrma.jp/hoiku-zinzai
KatagrMa - Katagrma - Personnel Evaluation
Specializing in streamlining personnel evaluation operations, this system allows you to efficiently implement the process from the preparation of evaluations to the determination of compensation.
Choose from behavioral, goal, and 360-degree (peer) evaluations (or combine multiple evaluations) and realize everything from implementation and tabulation to assessment with a single click.
https://service.katagrma.jp/hoiku-jinji
Click here for inquiries and free trial applications
KatagrMa, an ICT cloud for staff development in the childcare, education, and rehabilitation industries
About Us
Company name: Kataguruma Corporation
Business: Saas planning, development and sales for childcare and education related industries
Location: 4F Tulum Kanda, 4-9 Kanda-Iwamotocho, Chiyoda-ku, Tokyo
*Relocated from January 2025.
Representative: Hironobu Otake
Number of employees: 29 (including outsourced and part-time workers)
Capital: 35 million yen (including capital reserve)
URL: https://katagrma.jp/
