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TIMEPASS, an on-site service provider, launches "Online Consultation for Improving Nighttime Crying. Supporting families across Japan who are struggling with nighttime crying and bedtime routines.

Based on feedback from customers raising children, we have expanded our menu to include consultations on childcare issues from the comfort of their own homes. In addition to the existing on-site service and postpartum care & childcare support campaign, the service lineup will be further tailored to families raising children.

- The following is content from the press release -

TIMEPASS Online Consultation for Improving Nighttime Crying

(Head office: Chuo-ku, Tokyo; Representative: Yohei Muto), which operates TIMEPASS, an on-site relaxation, beauty care, and housekeeping service, has launched a new service, "Online Consultation for Improving Nighttime Crying," starting in July 2025. Among child-rearing issues, problems related to night crying and bedtime routines are particularly serious and have a significant impact on the parents' life rhythm and mental and physical health. This service allows parents to easily consult with a specialist via online conference from anywhere in Japan. While we have been providing on-site services mainly in Tokyo and Kanagawa Prefecture, we aim to support even more families raising children by offering a new online service that allows consultation on childcare from anywhere in Japan.

Details:https://timepass.co.jp/categories/9?service_area_id=1

Background of starting online consultation for improving night crying

TIMEPASS has helped many households raising children by providing on-site relaxation and housework services to help them care for their children's physical and mental health and reduce the burden of housework during childcare.

From the customer,

Chronic sleep deprivation due to night feedings and night crying."

My rhythm of life has been disturbed, and I am tired both mentally and physically."

We have received many comments from our customers.

We have been helping to "ease mothers' pain as much as possible" through our on-site services, but we felt that we needed to go one step further and provide a service that addresses the root cause of the "night crying" problem.

We are pleased to announce the launch of an online consultation service with two professional advisors who have extensive experience in the fields of nighttime crying improvement and bedtime training support, to provide tailor-made support for childcare issues that are difficult to solve through social networking and web searches. We will provide tailor-made support for childcare issues that are difficult to solve through social networking services or web searches.

Overview of Online Nighttime Crying Improvement Consultation

  • Fee: 30 min. from 4,000 yen range One-on-one individual consultation using online tools such as Zoom.
  • The 60-minute plan provides more specific advice through the submission of a preliminary questionnaire and sleep log.
  • All services, from reservations to consultations, can be completed online. The schedule adjustment function is flexible enough to accommodate sudden schedule changes.
  • Our consultation staff are professionals in the field of infant sleep, with over several hundred consultations under their belts. We can provide not only general theories, but also practical suggestions tailored to each family's child-rearing style.

Other services provided by TIMEPASS

TIMEPASS services (on-site relaxation, on-site beauty care, and housekeeping)

With the concept of "your time is on our side," we offer the following three services in the 23 wards of Tokyo.

(1) Ouchi-Riraku (On-site Relaxation)

You can have a head spa or massage at your favorite time in your home. The following features make it safe and easy to use, even for families with babies.
We will bring you a special folding chair so you can take the class at your favorite place in your home.
Reasonable and quick service, starting at 2,000 yen for the first 30 minutes.
The treatment is performed while connecting to a call center, so even first-time staff members do not need to worry.
Even for a short time, you can deeply relax at home and take care of mental and physical fatigue and shallow sleep.

(2) Home Beauty (On-site Beauty Care)

You can have nails and facial esthetics done at home at your favorite time. After a baby is born, there are many events such as visiting the shrine and taking pictures. Even if you do not have time to go to a salon, you can receive the same treatment as at a salon from the comfort of your home.

(3) Housekeeping

With special cleaning tools and detergent, we clean your bath, kitchen, and other areas. Moreover, the package is reasonably priced, starting from 3,000 yen per hour, and can be used for general cleaning before the baby comes home or for housekeeping during childcare.

TIMEPASS Childcare Support Initiatives

Postpartum Care & Childcare Support Campaign

A coupon worth a total of 5,000 yen is given to those who are pregnant to within 3 years postpartum.
https://lp.timepass.co.jp/ppcare/cp

Organizing concerts for parents and children

On March 5, 2025, a free concert was held at Casa d'arte, a concert hall in Ohanajaya, Katsushika-ku, for parents and children from 0 to preschool age.

▼ Scenes from the day of the event (will be redirected to Instagram)
https://www.instagram.com/p/DG2rvEWS_7L/?utm_source=ig_web_copy_link&igsh=NnM5enJ1cXc2OWNu

Future Development

TIMEPASS services are widely used by families raising children, especially by women. We will continue to help our customers create "comfortable time" based on the concept of "your friend for your time.

In the online consultation genre, we are planning to offer consultations on a wider range of topics in the future, such as "baby food concerns" and "consultation on childcare and money (financial planning).

ENBASE Corporation Company Profile

Company name: ENBASE Co.
Head Office: Kayabacho 1-chome Heiwa Building, 1-8-1 Nihonbashi Kayabacho, Chuo-ku, Tokyo
Representative Director: Yohei Muto
Business activities: Operation of "TIMEPASS," a matching platform for business travel services, operation of call centers, development of AI-based DX tools, etc.
Establishment: July 2022
HP: TIMEPASS official websitehttps://timepass.co.jp/
Contact form:https://timepass.co.jp/top/contact.html
*Please note that some of the information in this release may be subject to change.