- The following is content from the press release -
Ltd. is pleased to announce the results of a survey on the "Use of Generative AI" conducted among childcare facilities using CoDMON, an ICT service for childcare and educational facilities.
Survey Summary
- Survey target: Childcare facilities nationwide that use Codomon
- Survey method: E-mail invitation, web-based response method
- Survey period : Monday, November 11, 2024 ~ Sunday, November 17, 2024
- Number of responses: 436
- Research company: Codomon Co.
Survey Results Summary
Questionnaire results
Q1 Do you use generative AI in your daily work?
72.7% have not used generative AI, indicating that even in facilities using childcare ICT, the use of generative AI is not progressing. Even in those facilities that do use it, 17% of the staff use it, and 3% of the facility as a whole use it, the lowest percentage of all facilities.
Q2 Please tell us in which business you are using generative AI.
The most common response was "Drafting texts to be distributed to parents" at 63.21 TP6T, followed by "Proofreading and checking texts to be distributed to parents" at 54%, indicating that the survey was frequently used for tasks related to text creation. Other common tasks included "creating graphs and tables" and "summarizing prefectural and town outlines.
Q3 Please select all of the following in which you are "reluctant to use generative AI" in your business.
The most common response was "making childcare records" at 63.31 TP6T, followed by "classifying photos/picking out inappropriate photos" at 32.7%. Other responses included "no resistance, but I don't have an image" and "preparing instructional plans and childcare plans.
Q4 Do you have any concerns about the use of generative AI in childcare settings?
Responses from those who do not use the service
Responses from those who use
71.7% of those who do not use generative AI and 39% of those who do have concerns about the use of AI. While generative AI is spreading throughout the world, it is necessary to find ways to approach and resolve the concerns of frontline staff.
Q5 Please select all concerns you have about using generated AI
Responses from those who do not use the service
Responses from those who use
Those using the generated AI were most concerned about "Accuracy and bias of information produced by the generated AI" at 50.6%. This was followed by "Information leakage/security" at 39.11 TP6T and "Dependence of caregivers on the generated AI" at 32.21 TP6T.
As with those who use AI, the most common response among those who do not use AI was "Accuracy and bias of information provided by AI," at 69.3%, indicating that they are concerned about entrusting everything to AI. The second most common response, at 59%, was "Decrease in thinking time and problem-solving ability of caregivers," indicating that they are concerned about the impact on themselves. Compared to those who use AI, the overall percentage was higher, indicating that many facilities are more anxious about it.
Q6 What is your intention to use generative AI in the future?
Responses from those who do not use the service
▼Reasons for response
0 "I would like to utilize it actively in the future, if anything."
It is hoped that this will help reduce the workload of childcare workers.
I think it is inevitable, and we should actively consider utilizing it.
The staff at the day-care center has little knowledge of ICT and AI, so there is a large element of uncertainty.
0 "I would rather not utilize it, if possible."
...I have a concern that I don't understand.
I can't imagine how it would be used in a childcare setting.
I question the performance of the AI. It can give quite wrong information and I am very concerned about the risk of giving it out to parents without being able to scrutinize it.
I think childcare is a living thing, so can we use statistical data from AI? I think so.
Responses from those who use
▼Reasons for response
0Would like to make active use of it in the future, rather than less
We would like to utilize this service if it will save administrative time in childcare.
I'd like to use it if it saves time, but I'm not sure if it will bias my thinking.
We are now considering the use of AI in our society as a whole, because it is impossible to avoid it, and we would like to make the most of it to create more time for our children.
0Referring to the above, I would rather not utilize it, and if possible, I would rather not utilize it
It is easy to centralize insights and records for each child.
The text is a direct translation, so it is necessary to rework the parts of the text that are not correct as Japanese.
Among those who use generative AI, 96.5% want to use it, indicating that they are willing to use it in the future if it leads to labor savings in their work. For those who have not yet used AI, 61.9% of them want to use it, but many of them expressed vague concerns about it in their free answers. In promoting the use of generative AI, it will be necessary to find ways to address and resolve these concerns.
Q7 What kind of generative AI functionality would you like to see provided by childcare ICT (including codmon) in the future? Please describe freely.
- Automatic creation of various greeting card drafts, weekly and daily plans (instructional plans, etc.)
- Ability to summarize daily childcare records and compile them into content that can be used to create a summary record.
- Not sure at this time what it can be utilized for in the childcare field.
We received responses both describing specific tasks and saying that they are not sure at this time. It will be important to consider the development of functions based on what functions are required in the childcare field.
Appropriate use of "childcare AI" is required in the field of childcare, based on what it should be, not on what "childcare AI" is.
In response to the survey results
From the survey results, we learned that many facilities have concerns about the use of generative AI, and that it is difficult to leave everything to generative AI. On the other hand, there are many who have high expectations for the use of generated AI, and we would like to proactively consider how to utilize it itself. We will continue to consider the use of AI from the perspective of what it should be, referring to the voices of staff members at childcare facilities.
Citation of Data
If you wish to cite or make secondary use of any part of the data from this survey, please indicate "Codomon Research Inc.
Link to:https://www.codmon.co.jp/newsletter/8497/
For any other questions or for more information about the survey, please contact us at
Codomon Corporation Company Profile
Location: 3F Mita 43MT Building, 3-13-16 Mita, Minato-ku, Tokyo
◆Capital: 68,250,000 yen
Representative: Yoshinori Koike, Representative Director
◆WEB:https://www.codmon.co.jp/
◆Business description: Engaged in projects to improve the environment surrounding children and embody the creation of an organization that is easy to work in for workers. Contribute to society by improving the environment from multiple perspectives to change society to be child-rearing friendly.
◎Development and provision of the childcare ICT system "Codomon" as childcare infrastructure that improves the working environment for employees of childcare facilities and supports improvement of the quality of childcare and education. 99.8% of the service continuity rate in FY2021. 20,000 facilities and approximately 400,000 employees nationwide were using the system as of November 30, 2024. Approximately 607 municipalities nationwide have decided to introduce the system or conduct demonstration experiments. No. 1 in terms of market share in terms of the number of facilities, the number of municipalities with installed facilities, and the number of municipalities that have contracts with the company (*)
◎Hoysil, a web service to support the recruitment of childcare workers (https://www.hoicil.com/)" provision. Provide information that allows children's facilities to easily communicate the attractiveness of their facilities, and makes it easier for childcare students and re-employment seekers to access employment information.
In addition, the company sells photos online to nursery schools, "Codomon Print (https://www.codmon.com/print/)", a specialized e-commerce site for child care facilities "Codomon Store (https://store.codmon.com/)", "Codomon College (https://college.codmon.com)", an online training service to improve the qualifications and expertise of child care workers onsite, and "Sensei Prime", a benefit service for employees of child care facilities. /()," an online training service to improve the qualifications and expertise of childcare professionals working in the field, and "Sensei Prime," a welfare service for employees of child care facilities. *(Source: Tokyo Shoko Research, Inc., January 2024)
