- The following is content from the press release -
(Head office: Chuo-ku, Osaka City) https://www.akachan.jp/ (headquartered in Minato-ku, Tokyo), together with Fast Doctor K.K. (headquartered in Minato-ku, Tokyo), launched a new initiative on July 10 (Monday) to help resolve issues related to pregnancy, childbirth, and childcare by providing services to "prepare" for sudden onset of health problems.
Background of Initiatives
Under the corporate message of "Smile Raising Your Child. Under the corporate message of "Akachan Honpo," the company provides products, information, and services related to pregnancy, childbirth, and child-rearing, and aims to realize a society where people can have and raise children with peace of mind by learning about "life with babies" and solving social issues that can be seen through such knowledge.
Fast Doctor presents appropriate consultation behavior as a general contact point for holidays and nights when access to medical care is difficult, and aims to create a society in which everyone can enjoy uninterrupted medical care 24 hours a day, 365 days a year.
Medical consultation is available 24 hours a day, and if necessary, the system will connect the patient to medical care appropriate to the situation, such as online medical care, emergency house calls, and hospital information. In the emergency house call service, doctors triage patients based on their inability to go to the hospital and the urgency of their symptoms, and if a doctor determines that a patient needs to be seen within 6 hours, he or she will visit the patient's home. More than 80 types of medications can be given on the spot, depending on the patient's symptoms.
By widely introducing this service, which can deal with illnesses that can happen to anyone, regardless of holidays or nighttime, Akachan Honpo thought it would be possible to relieve some of the anxiety in the lives of the families who use Akachan Honpo.
Click here for service details.https://www.akachan.jp/fastdoctor/
Thoughts on the initiative
Fast Doctor is a service that can be used by a wide range of people, from children to the elderly, and more and more people are using it every year. On the other hand, there are still some people who think that the service is only available for children, and we felt that the fact that the service is available to people of all ages is not yet well known by the general public.
Fast Doctor is not only for children who are unable to communicate their health problems, but also for family members who are struggling with work, housework, and childcare, and for mothers who are unable to visit the hospital as much as they would like after childbirth.
However, we wanted to make it widely known that there is a medical service called "Fast Doctor" for those who cannot connect to their family doctor during the night or on holidays.
Fast Doctor also focuses on training physicians in order to provide high quality medical care, and strives to improve quality through such measures as obtaining a 5-point satisfaction rating from all patients and providing retraining to physicians who score below 4.5, and conducting feedback interviews with physicians to quantify the quality of medical records and other data.
However, I believe that the fact that we do not know what kind of doctors we have and that we are developing special services such as online medical services and emergency house calls, which are still unfamiliar to the world, may be a cause of anxiety among patients.
With this in mind, we believe that by informing many people about the Fast Doctor service through a company such as Akachan Honpo, which has deep ties with its customers and is highly trusted by them, we can make them aware of the service and alleviate their concerns about using this service. I am sure that this will help to ease the concerns of many people when they use this service. (Mr. Mizuno, representative of Fast Doctor)
The business that Akachan Honpo aims to become is a "comprehensive child-rearing support company," and we hope to become a place where we can provide a lot of value through solving social issues.
We want to provide products and services that solve our customers' problems, that they can relate to, and that they can rely on. In order to realize such a desire, we must become thoroughly acquainted with "life with a baby. As we repeated these conversations within the company, we hit a wall and wondered if it was right for us to try to solve all of our customers' problems on our own.
The more we learn about "life with babies," the more we cannot afford to create and provide half-baked services in-house, and if we continue to do so, we may become "doing nothing," rather than being relied upon.
The result is a project called "with akachanhonpo". The concept of the project is to "work together" with various people and companies to solve issues and problems related to pregnancy, childbirth, and child rearing.
Many companies are in the business of solving issues and problems related to pregnancy, childbirth, and child rearing, so rather than trying to imitate them and becoming competitors, it is better to think about the issues together and solve problems together by leveraging the corporate values of both companies, which will provide more value to customers. As the saying goes, "the best is the one who makes the best," and leaving the responsibility to the respective experts will ensure the quality of service and minimize the time it takes to deploy the service. This is what we thought a "comprehensive child-rearing support company" should be.
There was a time when we thought that online medical care and emergency house calls, such as those provided by Fast Doctor, were also necessary services for "life with a baby," and we were exploring the possibility of implementing them within the Akachanhonpo app, but after switching to the "with akachanhonpo" concept We were considering which companies we should connect with in this very quarter.
I was surprised to be approached at a time when I was thinking of approaching several companies, and now I think it was a kind of "karma" as well.
We have heard that we can provide care not only for children's health problems, but also for prenatal and postnatal care. We would like to gradually inform our customers about this so that they can use our services more widely. (Representative of Akachan Honpo, Ajishi)
About Fast Doctor
A comprehensive after-hours emergency contact point (platform) consisting of medical institutions from across the country
Support for 11 prefectures, mainly in the Tokyo metropolitan area (to be expanded in the future; some areas within the area may not be covered)
Provides emergency consultation services at night and on holidays, and supports appropriate medical examinations after assessing the degree of urgency.
Support for "emergency online medical care" and "emergency house calls" for patients who have difficulty visiting the hospital
● More than 2,000 physicians in various departments (no resident physicians are affiliated)
Follow-up services after medical treatment, such as collaboration with family doctors, are also available.
Terms of Use
*This service is available for children 3 months of age and older.
■Health insurance card and pediatric medical card are applicable
Fast Doctor's emergency house calls and online medical services are covered by the Health Insurance Card and Pediatric Medical Card.
*Depending on your area of residence, the subsidy may not be applied on the spot and you may need to apply for the subsidy yourself at a later date.
Cashless payment
We accept credit cards or post-payment at convenience stores. You can receive your consultation calmly without exchanging cash directly.
■Only physicians who are highly rated and meet the criteria work
Only physicians who meet the criteria set by Fast Doctor as a result of a post-consultation physician evaluation questionnaire are employed.
■Collaboration between online medical care and emergency house calls
After receiving online medical care, the patient can be linked to an emergency house call if the physician determines that a face-to-face visit is necessary.
*Limited to areas where emergency house calls are available.
For more information, please click here.https://www.akachan.jp/fastdoctor/
Note on the information posted on this site
The various information provided is based on information provided by Fast Doctor, Inc.
While we strive to provide as accurate information as possible, we cannot guarantee complete accuracy.
Ltd. shall not be liable for any damages caused by this service.
About Akachan Honpo
Akachan Honpo aims to provide products, services, and information that meet the needs of our customers under the corporate message of "Smile Childcare. Akachan Honpo aims to provide products, services, and information that meet the needs of our customers under the corporate message "Akachan Honpo.
