BabyTech® Awards 2025-26 Award-winning products were selected!

Online Consultations with Pediatricians on Holidays Increase Compared to Weekdays and Weekends|Kids Public survey

Research and analysis of 177,796 "Obstetrics & Gynecology and Pediatrics Online" data from 2021 to 2025.

- The following is content from the press release -

(Head office: Chiyoda-ku, Tokyo; Representative Director: Naoya Hashimoto), operator of "Obstetrics & Gynecology Online and Pediatrics Online," announces the following results obtained from an analysis of 177,796 consultations received between 2021 and 2025.

This analysis was conducted with the cooperation of Yurika Kawazoe and Shuntaro Sato of the Support Unit, Clinical Research Center, Nagasaki University Hospital.

Publication Points

  • Consultation available in text format.The "anytime consultation" service is used on weekdays, weekends, and national holidays, indicating that it has become a routine telehealthcare consultation tool for users.It was shown that
  • Especially during weekdays, weekends, and holidays in 2024 and 2025.The highest number of consultations with a pediatrician using the "anytime consultation" service were indicated on holidays.This suggests that the patient is likely seeking a physician's judgment on a holiday that limits his or her access to medical care through an online consultation.
  • The following attributes and consultations were found to be the most common among users that increase on holidays Obstetrics and Gynecology: pregnant with fever symptoms Pediatrics: diarrhea, cough, vomiting, and fever symptoms for several days

Summary of this study and analysis

In this study, since medical institutions generally have more limited consultation opportunities on Saturdays, Sundays, and holidays than on weekdays, if an increase in the number of consultations to "Obstetrics & Gynecology/Pediatrics Online" on Saturdays, Sundays, and holidays is confirmed, we hypothesized that "online consultation" would complement the difficulties of consultations on weekends and holidays and serve as a triage function for users to visit a medical institution. The analysis was conducted based on the hypothesis that the "online consultation" compensates for difficulties in seeing a doctor on weekends and holidays, and plays a role as a triage function for users to go to medical institutions.

  • Survey period: 2021 - 2025
  • Surveyed areas: pediatricians, obstetricians/gynecologists, midwives
  • Number of consultations surveyed: 177,796

The online consultation services operated by the Company include a "synchronous type," in which the exchange takes place in real time on weekdays via video calls, etc., and an "asynchronous type," in which the medical provider replies later, as in the case of e-mail.

Asynchronous online consultations offer the convenience of allowing users to consult with a medical professional regardless of time or location, and we offer "anytime consultation," which allows users to consult in text format 24 hours a day, 365 days a year and receive a response from a medical professional within 24 hours in principle.

Survey and Analysis Results

1. "Obstetrics & Gynecology and Pediatrics Online" is not limited to weekdays, weekends, and holidays,Used as a service to consult with medical professionals on a daily basis.We found that

In addition, consultations with pediatricians, especially on weekdays, weekends, and holidays, are expected to increase in 2024 and 2025.Most commonly used on holidaysIt also became clear that

2. There was an increase in the number of consultations, especially on holidays, for specific consultation topics.

  • OB/GYN: Pregnant with fever symptoms.
  • Pediatrician: Symptoms of diarrhea, cough, vomiting, and fever for several days.

These results indicate that "anytime consultation," in which consultation is performed with the recognition that the patient will receive a reply from a medical provider within 24 hours in principle, is widespread among users regardless of the day of the week, that "online consultation" may be used as a receptacle for access to medical institutions on holidays, especially in pediatrics, and that The results may indicate that the need for holiday use is greater under certain circumstances.

Future Outlook

This time, "online consultation" protects mental and physical health on a daily basis by surveying and analyzing the trends of 177,796 consultations received from users in terms of days of the week,It serves as a destination for medical professionals to make decisions, especially in the area of pediatrics on holidays.It was shown that

Through the results of this analysis, we will utilize them to further improve the services of "Obstetrics & Gynecology/Pediatrics Online" and contribute to the realization of a society in which everyone can have a healthy growth and development process.

About Kids Public Inc.

Founded in 2015 by pediatrician Naoya Hashimoto, the company launched "Pediatrics Online" in May 2016 as an online remote health medical consultation business; Daisuke Shigemi, an obstetrician/gynecologist, joined in 2017 and launched "Obstetrics & Gynecology Online" the following year; and in 2023, it began operating "Daytime Midwife Consultation". The greatest feature of this service is that pediatricians, obstetricians, gynecologists, and midwives are directly involved in the operation of the company, and a 24/7/365 online consultation system has been established with a wide variety of consultation services. The company also focuses on telemedicine demonstration experiments and research in cooperation with more than 230 local governments. Through online services, we provide seamless support from pregnancy to child rearing, contributing to the realization of a society in which everyone can enjoy a healthy upbringing.

About Us
Company name: Kids Public Co.
Location: SK Midoshirocho Building 5F, 11-8 Kanda Midoshirocho, Chiyoda-ku, Tokyo
Representative: Naoya Hashimoto
Established: 2015
Number of employees: 35 (as of December 2025)
Number of affiliated medical personnel: 267 (as of December 2025)
URL:https://kids-public.co.jp/