~"From Housing to Initial Medical Care," Supporting the Peace of Mind of Households Raising Children and Working Together~.
- The following is content from the press release -
Asahi Kasei Real Estate Residence Corporation (headquartered in Chiyoda-ku, Tokyo; Kenji Takahashi, President; hereinafter "Asahi Kasei Real Estate Residence"), in collaboration with Fast Doctor Co. (headquartered in Shibuya-ku, Tokyo, CEO: Ryo Kikuchi (Doctor), Takashi Mizuno), and Fast Doctor K.K. (headquartered in Shibuya-ku, Tokyo, CEO: Ryo Kikuchi (Doctor), Takashi Mizuno), have started to introduce a 24/7 online medical service on July 1, 2025 for the "Myconcier" application for residents of rental housing, including "Hebel Maison.
This initiative is a "Housing x Medical Services" initiative that incorporates 24-hour online access to multiple medical departments into housing services, creating an environment in which residents can smoothly connect to medical care from their homes in the event of sudden health problems. This will provide a new option to support the daily peace of mind of a wide range of residents, including households with children and working parents.
Characteristics of Initiatives
- Online medical care by Fast Doctor affiliated medical institutions available 24 hours a day, 365 days a year via the resident-only application "MyConcierge
- Initial medical care in multiple areas (*1)
- Even during periods when congestion is expected, such as during seasonal disease outbreaks, we will guide you to connect with a doctor within 15 minutes after completing procedures such as insurance card registration.
- Medical fees and prescription drug costs are covered by health insurance (*2), and no additional fees such as system usage fees are required for use from "MyConcierge" only.
- Available not only to the subscriber but also to family members living with the subscriber
1 for internal medicine, outpatient fever, dermatology, pediatrics, allergy, and urology
2 During the pre-medical consultation, the physician may determine that face-to-face consultation is necessary depending on the symptoms. In such cases, no fees will be incurred, and guidance and coordination with local medical institutions will be provided as necessary.
Background of the introduction of online medical care
Hebel Maison," which we manage, is a brand of high-quality rental housing with high safety performance and full facilities. Many of our tenants are busy working households during the day and households with children who are prone to sudden medical needs, and there has been a growing interest in "medical care and health" that cannot be separated from daily life.
Against this backdrop, we have decided to introduce this service in order to create an environment in which residents can smoothly connect to medical care from their residences. We expect that this service will support more secure living for many residents by further enhancing the added value of the resident-only application "MyconShell" in the future.
About "Microcomputer Shell," an application exclusively for residents
This application is exclusively for tenants of properties managed by Asahi Kasei Residence. No registration or usage fees are required.
The application allows users to check contract details, inquire about building equipment defects, and renew contracts.
*Some functions are available only to "MyConcierClub members" (for a fee).
Service site URL:https://www.afr-web.co.jp/hebel-rooms/tenant/app.html/
About Fast Doctor's Online Practice
Based on a medical support platform with approximately 4,800 registered physicians, "Fast Doctor Online Medical Care" provides a wide range of medical services, from emergency to chronic conditions, 24 hours a day, 365 days a year in cooperation with partner medical institutions (*1). Consultations are available via videophone with physicians at affiliated medical institutions when access to local medical institutions is difficult, including during the night and on holidays (*2). Prescription drugs can be picked up at a nearby pharmacy in as little as one hour after medical treatment, and home delivery is also available (*3).
From application to various procedures, all can be completed online with simple operations. The waiting time and order of medical treatment can also be checked in real time.
- For physical symptoms: internal medicine, pediatrics, outpatient fever, respiratory medicine, dermatology, allergology, urology, outpatient lifestyle-related diseases, gynecology
- Addressing mental health symptoms: psychiatry, psychosomatic medicine, child development
- Health insurance and medical card coverage
Service site URL:https://fastdoctor.jp/online-consultation/
1 In some cases, online medical services may be determined to require face-to-face consultation based on the physician's judgment at the pre-treatment consultation. We provide initial response and consultation within the appropriate scope in each medical field.
2 Medical services, including medical consultation, are provided by doctors affiliated with medical institutions affiliated with Fast Doctor, and Fast Doctor does not provide medical services.
3 If you choose to pick up your prescription medication at a pharmacy, the time you can pick it up may vary depending on the pharmacy's business hours.
Overview of Fast Doctor, Inc.
Company name: Fast Doctor Co.
Location: 4-20-3 Ebisu, Shibuya-ku, Tokyo
Established: August 2016
Representative: Ryo Kikuchi (Doctor), Takashi Mizuno
URL:https://fastdoctor.jp/corporate/
≪Reference≫ Other newsletters on improving resident convenience
Introduced "Smart Place and Delivery" by LINEAF
https://www.asahi-kasei.co.jp/j-koho/press/20241129/index/
Smart locks installed in 60,000 existing homes
https://www.asahi-kasei.co.jp/j-koho/press/20250612/index/
