- The following is content from the press release -
(Chiyoda-ku, Tokyo; CEO: Naoya Hashimoto) has announced that the total number of "Kusuribo," a chatbot system that allows users to easily search for reliable drug information at any time, which was launched on December 13, 2021, reached 1000 on August 10, 2022.
This service is a system that allows users to search for drug information based on the situation during pregnancy and lactation. Although responses are automatic, the system has more than 2,000 response patterns, and a post-use survey showed a very high satisfaction rate of 941 TP7T.
As for the backward-looking research using "Kusuribo" user data, a presentation summarizing the usage trends of approximately 540 cases was published in the "Journal of the Japanese Society for Telemedicine, Volume 18, Number 2" in October 2022, and received the Best Paper Award at the 26th Annual Conference of the Japanese Society for Telemedicine held from October 28 to 29, 2022. The paper received the Best Paper Award.
■Summary of Verification
Period covered by the verification: December 13, 2021 - August 10, 2022
Method of verification: Backward-looking analysis of post-use questionnaires of "Kusuribo
■Points of this press release
Kusuribo," a pharmaceutical information bot for pregnancy and lactation, was provided to nine corporations, and after analyzing 1,000 cases of use, the post-use satisfaction rate was found to be 941 TP7T.
- Analysis of the breakdown of the usage of the 1000 cases shows that the satisfaction level is very high at 941 TP7T, although the information is provided by automatic response
- During pregnancy, "early pregnancy" was used the most, and after childbirth, "1-3 months postpartum" was used the most.
- Users found that the most common symptoms investigated by "Kusuribo" were "headache," "cold symptoms," and "hay fever symptoms," in that order, both during pregnancy and postpartum
- The use of nighttime to early morning (6pm-8am) accounted for more than 41%, indicating that it can be used when hospitals and pharmacies are not open, and that it is expected to be used as a support for face-to-face and telephone consultation services.
Whole
(Breakdown of 1000 cases used) Pregnancy: 419 cases (42%), postpartum: 581 cases (58%)
Twenty-seven responses to an additional post-use survey indicated that the system was "easy to use," 961 TP7T, "easy to understand," 931 TP7T, and "solved," 851 TP7T.
*This is a tabulation of the top two responses (positive responses) for each question item.
The most frequently used time slots are 10.91 TP7T at 15:00, 8.31 TP7T at 16:00, and 7.41 TP7T at 19:00. As for use during nighttime and early morning (18:00-8:00), 41.31 TP7T were accounted for, suggesting that there is a great need during times when face-to-face consultations are difficult.
Pregnant.
Postpartum
For more detailed analysis results, please download the press release file from the bottom of this page.
What is "Pregnancy and Lactation Drug Guide Bot (Kusuribo)"?
During pregnancy and lactation, a woman's body undergoes major changes. And, although it varies from person to person, it can take as long as one to two years between pregnancy and the end of breastfeeding, during which time a woman may suffer from a variety of symptoms.
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- Pregnancy: headache, constipation, upset stomach, itchy skin/eczema, cold symptoms (runny nose, cough, etc.)
- Lactation: fever, headache, joint pain, back pain, difficulty sleeping well, etc.
Although there are medications that are actually widely used during these periods for safety reasons, it is often difficult to gather appropriate information on your own, and the time of day and the presence of small children often make it impossible to see a hospital immediately.
Obstetrics & Gynecology Online" and "Pediatrics Online" have analyzed more than 80,000 consultation data received through online consultation, and built a system that can search for drug information based on the situation during pregnancy and lactation. This is the "Pregnancy and Lactation Drug Guide Bot (Kusuribo).
- Pregnancy: number of weeks of pregnancy, any complications/pre-existing conditions you have, symptoms that are troubling you.
- Lactating: number of months postpartum, lactation status, any complications/previous illnesses you have, symptoms that are troubling you.
You can always search for information on medications that are appropriate for your situation by entering
The information pages on each medication are prepared and supervised by two or more obstetricians and gynecologists, and include information such as "self-care methods," "situations that should not be judged by self-determination," and "situations in which early medical consultation is recommended," to ensure safety.
Representative of Obstetrics and Gynecology Online Representative of Kusuribo Development Daisuke Shigemi, obstetrician-gynecologist comments
We are very happy to announce that the use of our chatbot system "Kusuribo", which guides you through pregnancy and lactation medications, has reached 1,000 cases and we are very pleased to see so many people using the system.
It was developed by several obstetricians and gynecologists, and the high satisfaction rate of 941 TP7T, despite the fact that the information is provided through automatic responses, reflects the current situation that "it is difficult to find reliable sources of medication information in accordance with one's own situation during the pregnancy to lactation period.
Of course, it would be best if you could consult your family doctor whenever you have concerns or questions, but this is often difficult. With "Kusuribo," in addition to information on medicines, you can also learn about points for self-care and guidelines for medical examinations. We would be very happy if many local governments, companies, and medical institutions would introduce this service.
Contact us for more information.
Public Relations Office, Kids Public Inc.(Attn: Haruyama)
https://kids-public.co.jp/
Location: Kanda Shinmiyajima Bldg. 4F, 1-8-14 Kanda Ogawamachi, Chiyoda-ku, Tokyo
TEL: 03-6206-8803
E-Mail: marketing@kids-public.co.jp
■Date of Establishment: December 28, 2015
Representative: Naoya Hashimoto, Representative Director (Pediatrician)
■Business description: With the philosophy of "realizing a society in which no one is isolated in raising children", we are close to children's health and child rearing through the Internet.
■ Provided services:
Telehealth Medical Consultation Service
- Pediatrics Online https://syounika.jp/
- OB/GYN Online https://obstetrics.jp/
Medical Media
- Online Journal of Pediatrics https://journal.syounika.jp/
- OB/GYN Online Journal https://journal.obstetrics.jp/
Problem Solving BOT
- Kusuribo: Pregnancy - Lactation Medication Information Search Chatbot
